Debeaut SIA built the Debeaut app as a Free app. This SERVICE is provided by Debeaut SIA at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Debeaut unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Photos, Messages, Phone Number, Geolocation, Search and Sales History, Technical Data. The information that we request will be retained by us and used as described in this privacy policy.

If you decide to stop sharing such information and erase your profile please let us know at [email protected]. Thus we cannot guarantee similar actions from third party services on the information they collected up to erasing date.

The app does use third party services that may collect information used to identify you.

The right to contact you

Debeaut reserves the right to contact you directly by phone during the official working hours (9 a.m. till 18 p.m. UK time) in the following cases:

1. If you registered in Debeaut and logged in using your phone number
2. If you booked a service using the Debeaut app but did not make an advance payment
3. If you made an advance payment for the booking, but for any reason the booking was canceled
4. If you placed a selfie feedback of a beauty service in the Debeaut app
5. To collect feedback on your experience considering the previous 4 points.

Link to privacy policy of third party service providers used by the app

Google Play Services
Google Analytics for Firebase
Firebase Crashlytics
Sentry

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Legal Removal Requests

If you find somebody sharing information you have legal rights for or information that violates other people or inappropriate content - please contact us at [email protected].

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-10-12

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Debeaut SIA.

Debeaut SIA is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Debeaut app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Debeaut app won’t work properly or at all.

The app does use third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the app
Google Play Services
Google Analytics for Firebase
Firebase Crashlytics
Sentry

You should be aware that there are certain things that Debeaut SIA will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Debeaut SIA cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Debeaut SIA cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Debeaut SIA cannot accept responsibility.

With respect to Debeaut SIA’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Debeaut SIA accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Debeaut SIA does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Partners Terms of Business

DEBEAUT – SIA Debeaut (reg. number 40203328794), a duly registered legal entity in Riga, Latvia at Ganibu dambis 26A, LV-1005.

Debeaut Services:

• a Booking platform on which you can advertise the Partner Services which you offer in your salon or as an individual stylist to a much wider range of potential customers;

• a Partner’s diary management system, which comes with a range of features to help you manage your business;

• Additional services such as a customized website for your venue, software to help manage your payments (advance payments) and a loyalty program; and

• Processing Services – In order to ensure all payments are processed securely and in compliance with payment regulations, Processing Services for Partners are provided by Stripe and are subject to the Stripe connected account agreement, which includes the Stripe terms of service (collectively, the “Stripe Services Agreement”). By agreeing to these Partner Terms of Business and continuing to use the Debeaut Services, Partner agrees to be bound by the Stripe Services Agreement, as may be modified by Stripe from time to time. Subject to agreeing to the Stripe Services Agreement and to receiving approval from Stripe to become a Stripe Connected Account, there are additional terms which must be adhered to by the Partner for DEBEAUT to enable the Processing Services.

Partner – a duly registered and operating beauty salon or an individual stylist/specialist providing beauty services to individuals using the Debeaut Services.

Partner Services – any bookable services by Debeaut Customers with Partners through the Debeaut Services.

Debeaut Customer – is an individual, who is registered with Debeaut Services and is identified by the mobile telephone number.

Existing Customer – Debeaut Customer reflected in the Clients’ section of the Partner’s Debeaut diary management system.

New Customer – is an individual, who booked a service with the Partner for the first time through the Debeaut Services. Any Debeaut Customer can be a New Customer for a Partner only once throughout the whole term of the Debeaut Services. If a Debeaut Customer for any reason has already been registered with a Partner (for instance, Debeaut Customer found the Partner on the internet and booked a service via phone) and is reflected in the Clients’ section of the Partner’s diary management system, such Debeaut Customer shall be treated as an Existing Customer.

Loyalty Program – a set of rules integrated in the Debeaut Services for the Debeaut Customers, which allow the Debeaut Customers to receive different sets of bonuses, benefits, cashback and discounts at Partners, who are using Debeaut Services. The Loyalty Program is subject to the Loyalty Program Terms and Conditions.

Debeaut Services Conditions:

• DEBEAUT applies a one-time 30% (thirty percent) VAT included commission to any Partners’ Services booked by a New Customer with a Partner using the Debeaut Services

• DEBEAUT does not apply any commissions to any Partners’ Services booked by an Existing Customer with a Partner using the Debeaut Services

• DEBEAUT does not apply any commissions to any Partners’ Services booked by the Partner for his Partner Services using the Debeaut Services (for instance, when any customer is booking a Partner Service by phone and the Partner registers such a booking in his Partner’s diary management system)

• Debeaut operates as an intermediary platform, facilitating the connection between customers and independent service providers, referred to as Debeaut Partners. When you book a service through the Debeaut platform, your contract for service is directly with the respective Debeaut Partner, not with Debeaut itself. Debeaut Partners are solely responsible for the marketing, advertising, sales, delivery, and quality of their services. While Debeaut takes reasonable steps to vet and ensure the reliability of the Partners, Debeaut does not guarantee the outcomes, results, or quality of the services advertised by Debeaut Partners. Furthermore, Debeaut is not liable for any health-related consequences that may arise from the use of services obtained through the Debeaut platform. In the event of dissatisfaction with the service quality, customers are advised to contact the Debeaut Partner directly for resolution. However, Debeaut is committed to customer satisfaction and encourages customers to inform us of any significant issues or if the service falls below reasonable expectations. In such cases, Debeaut will endeavor to facilitate communication between the customer and the Partner to seek a resolution, although Debeaut is not responsible for the outcome of any dispute resolution process.

Trial Period

As of the day when Debeaut Services become available to Partners (Partner approval in Debeaut Services), DEBEAUT provides a 3 (three) months trial period for Partners. During the Trial Period any commissions described in the Debeaut Service Conditions are not applied (subject to Processing Services and Stripe terms of service). DEBEAUT reserves the right to unilaterally extend the Trial Period for longer than 3 (three months) without previous consent with the Partner.

Deleting a Partner from Debeaut Services

A Partner can be deleted from the Debeaut Services upon a Partner’s request by sending an electronic mail to [email protected] Deleting Partner occurs within 10 working days. DEBEAUT reserves the right to contact Partner within the specified time frame.

Procedure for withholding a Debeaut Service commission

All Partner Services booked with Partners by Debeaut Customers through Debeaut Services are 100% prepaid. Whenever applicable DEBEAUT will collect payments from the Debeaut Customers on behalf of Partners and withhold the Debeaut Services commission. Successful receipt of payment by DEBEAUT will discharge customer’s debt to a Partner within 8 days calendar days (subject to local legislation and Stripe’s Terms and Condition) of the date of payment receipt.

If a Partner books Partner Services for Debeaut Customer or any other customer through Debeaut Services (for instance, when a customer is booking a Partner Service by phone and the Partner registers such a booking in the Partner’s diary management system), such booking is not prepaid and can be “Paid at Venue” with cash by the customer. Debeaut Services provides a functional feature to request a prepayment from such a customer. DEBEAUT does not apply any commissions to such bookings and will not invoice the Partner irrespective of whether the booking is prepaid or not.

DEBEAUT is responsible for arranging and concluding Debeaut Services and is appointed under these Partners Terms of Business as your commercial agent to do so.

Loyalty Program Terms and Conditions

In DEBEAUT we use a Loyalty Program – a complex system which grants our loyal Debeaut Customers discounts and cashback and other bonuses for Debeaut Services.

Amount of discounts and cashbacks is correlated to the Debeaut Customer’s account level which is available on their profile page and settings.

To achieve new account levels Debeaut Customers need experience, which is granted by DEBEAUT for different activities in the Debeaut Services for customers - likes, shares, messaging, participating and creating Vote Polls. Debeaut Customers are granted the most experience counted towards their account level by posting a new 'Want It!' (a selfie-feedback of a completed Partner Service booked with Debeaut Services).

Discounts and cashbacks vary from 4% (four) to 10% (ten) percent for the Regular Customers and 5% (five) to 16% (sixteen) for the New Customer.

Achieving a new account level also grants Debeaut Customers a random prize - One Time Coupon or a Discount. Such prize is granted to the Debeaut Customer for every new level achieved (a maximum of 30 levels exist) and can be used by the Debeaut Customer at any moment in the future.

If the discount granted to Debeaut Customer is lower or equal to Debeaut’s Service commission, DEBEAUT undertakes to cover such discount in full. For instance, a Debeaut Customer with a high account level in the Loyalty Program.

If the discount granted to Debeaut Customer exceeds the amount of Debeaut’s Service commission, DEBEAUT will only cover such discount in the amount of Debeaut’s Service commission. For instance, in a very rare case if a New Customer receives a one-time 50% discount to a Partner’s Service, 30% Debeaut Services commission will cover most of the discount and Partner will only provide a discount of 20%.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 04/08/2022

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at [email protected].